RLID News

The Helcim Customer Portal is temporarily unavailable. If you need to update or change a payment method, cancel your subscription, or access past transactions, please contact support. We are happy to assist you while the portal is unavailable.

You can email us at support@rlid.org or leave a voice message to receive a callback at 541-682-1100.

Beta Site Access Ending August 3rd.

Thank you to everyone who made an account on the RLID Beta Testing Site at beta.rlid.org!We appecriate all your feedback and the time you took to share your experiances with us.

We are ending access to the site so RLID Staff can help support migrating users to our new production site at new.rlid.org.

The first users will be Lane Council of Governments and LGDC Partners (City of Eugene, City of Springfield, EWEB, and Lane County). If you are part of one of those agencies, watch your email for an invitation from your organization's administrator.

You can still give us feedback, or share your thoughts on the new site by emailing support@rlid.org, or using the contact us page on the new site.

Thank you for your feedback and participation!

 ***NOTICE*** 

  2025 Tax Roll Certified                                               

The 2025 Lane County Tax Roll has been certified. Assessor data in RLID is now refreshed and reflecting certified values.

The Taxes Balance Due application is available and reflecting the newly certified 2025 tax roll data.

Tax Statements will be availble online on 10/15 and mailed 10/21.

The RLID Team has exciting news! 

A new version of RLID is being developed with rollout potentially beginning as early as Fall 2025. 

RLID has served the community for over 20 years, and we are excited to expand on that success by delivering a new RLID that is even easier to use, has a much richer Detailed Property Report, better map integration, new data content, and more efficient workflows. 

If you would like to participate in the design of the new RLID, please let us know by emailing support@rlid.org. 

Search Bar in RLID Maps is not available. We are actively working on a fix.

CE Certification Renewed

Certification for the Regional Land Information Database's CEP (Continuing Education Provider) was successfully renewed. Certification for this new year allows us to continue to offer CE credits for agencies who take certified training courses with us.

Email us at support@rlid.org for more information or to schedule a certified training!

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